With reference to "Software as a Service (SaaS)", consider the following statements : 1. SaaS buyers can customise the user interface and can change data fields. 2. SaaS users can access their data through their mobile devices. 3. Outlook, Hotmail and Yahoo! Mail are forms of SaaS. Which of the statements given above are correct ?

Describes SaaS as centrally hosted software that is "accessible all the time" and provides organized, remote insights — implying a provider-controlled, centralized application.

A student could infer that centrally hosted services tend to offer standard UIs managed by the provider and then check typical SaaS docs to see whether per-customer UI customization is offered.

Defines an aggregator website/app that organizes offers from multiple sellers into a single platform — an example where the platform controls presentation of varied content.

From this, a student could reason that multi-seller platforms often enforce a consistent UI/UX across listings, so they might investigate aggregator SaaS offerings to see if per-buyer UI customization is common or limited.

Distinguishes two e‑commerce models (marketplace vs inventory-based) based on who controls inventory — illustrating that degree of provider control affects platform behavior.

A student can extend this rule to software: greater provider control (analogous to inventory-based) likely means more standardized UI, whereas more open models may allow more customization by users.

Notes India's emergence as a large software/startup ecosystem, implying a diversity of software/business models and vendors.

A student could use this to expect variation across SaaS vendors — some may offer UI customization while others provide fixed interfaces — and so should sample vendor offerings to judge prevalence.

Mentions firms engaged in software development and export, indicating the existence of custom software expertise in the market.

A student might reason that because custom development capability exists, some SaaS vendors could offer customizable UI or bespoke layers, and should look for vendor customization or professional services options.

Describes SaaS in smart farming as software that 'captures the data and give[s] actionable insights' and that 'data is organized, accessible all the time' — implying a structured data model and user-facing data functionality.

A student could infer that because SaaS presents organized, accessible data, many SaaS products expose configurable data views or fields and then check common SaaS docs or demos for field-customization features.

Explains data processing as an IT service that is outsourced to improve efficiency, indicating IT services (including software) are adapted to client needs.

From this pattern of tailoring IT services, a student might expect SaaS solutions used in outsourced data processing to offer customization options for client-specific data fields and then verify with examples of data-processing SaaS.

Notes that companies like Wipro perform software development and BPO, suggesting the software sector provides bespoke development and client-specific solutions.

A student could generalize that software vendors often provide configurable or customizable modules, and then compare standard SaaS vendor offerings to see if field-level customization is listed.

Describes the IT/software sector's policy-driven push for innovation and a large startup ecosystem, implying a market where competitors differentiate by features (e.g., configurability).

Using this market-competition rationale, a student could hypothesize that many SaaS providers add customization (like editable data fields) as a competitive feature and then sample product feature lists to test the hypothesis.

Differentiates e-commerce platform models (marketplace vs inventory/controlled) which highlights that platform control affects what participants can do — a general rule about control vs flexibility.

A student might extend this rule to SaaS: more controlled (single-tenant or vendor-managed) deployments may permit less buyer-side customization of data fields than multi-tenant or configurable platforms, and then check SaaS tenancy models and customization policies.

Explicitly uses the term 'SaaS (i.e. Software as a service)' and describes software that is 'accessible all the time' and 'can be monitored from anywhere in the world', linking SaaS to internet-delivered, always-available software.

A student could apply this definition to web-based email (which is accessed via browser/Internet) to judge whether Outlook/Hotmail/Yahoo Mail fit the 'internet-delivered, always-accessible' pattern.

States that the internet allows sending 'instant electronic mail (e-mail)' across the world at negligible cost, highlighting email as an Internet-based service.

Combine this with the SaaS description to consider whether webmail (email provided over the Internet) matches SaaS characteristics.

Describes the internet as enabling users to 'establish direct contact through e-mail' and as a 'huge central warehouse of data' with 'efficient access to information', emphasizing remote access to software/data over the internet.

Use this pattern (remote access to data/services via internet) to assess if webmail services—accessible anywhere via the Internet—are delivered like SaaS.

Notes that communication services include handling 'large volumes of mail' and discusses communication as a service category, situating email among services rather than packaged goods.

A student could treat web-based email as a 'service' (not a physical product) and then test if it aligns with SaaS service-delivery models.

Lists 'Software Products' as a sub-sector distinct from services in IT-BPM, implying a distinction between packaged software and software delivered as services.

A student could use this distinction to ask whether Outlook/Hotmail/Yahoo Mail are 'software products' users install, or services accessed over the web (leaning toward SaaS if the latter).