In which report of the Second Administrative Reforms Commission has identified Citizen-Centric Administration as barriers of Good Governance in India?

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Q: (SSC/0)
In which report of the Second Administrative Reforms Commission has identified “Citizen-Centric Administration” as barriers of Good Governance in India?
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question_subject: 

Polity

question_exam: 

SSC

stats: 

0,8,23,7,9,7,8

keywords: 

{'second administrative reforms commission': [1, 0, 2, 1], 'good governance': [1, 0, 0, 0], 'centric administration': [1, 0, 0, 0], 'citizen': [1, 0, 0, 0], 'barriers': [3, 0, 0, 1], '12th report': [1, 0, 0, 0], '10th report': [1, 0, 0, 0], 'india': [8, 1, 7, 13], '6th report': [1, 0, 0, 0], '8th report': [1, 0, 0, 0]}