GS4 2021 Q4a 10 marks 150 words Attitude and values

UPSC Mains 2021 GS4 Q4a — Attitude and values

Attitude is an important component that goes as input in the development of human being. How to build a suitable attitude needed for a public servant? (Answer in 150 words)

Question Decoded — examiner's intent

Directive verbs
How to
Scope keywords
Attitudeimportant componentinput in the development of human beingbuild a suitable attitudepublic servant
Implicit sub-parts
  • Defining attitude as a psychological construct and its role in shaping human behavior/personality.
  • Identifying specific components of a 'suitable' attitude for civil services (e.g., empathy, objectivity, neutrality).
  • Elucidating the methods and mechanisms—both individual and institutional—to cultivate these attitudes.
  • The significance of the CAB model (Cognitive, Affective, Behavioral) in the context of public service.
Common pitfalls
  • Writing a generic essay on 'Attitude is everything' without anchoring it to public service requirements.
  • Failing to explain the 'how' part, resulting in a list of traits rather than a process of building them.
  • Neglecting the first part of the question regarding attitude as an input for human development.
  • Omitting real-world examples or psychological techniques like classical/operant conditioning or social learning.
Dimensions required
Psychological (CAB components)Ethical (Values and Integrity)Sociological (Socialization and Environment)Administrative (Training and Feedback mechanisms)Personal (Self-reflection and Emotional Intelligence)
Marks allocation hint

Spend approximately 30-40 words establishing the link between attitude and human development. Devote the bulk of the answer (90-100 words) to the multi-pronged strategy of building public service attitude through training, role-modeling, and cognitive restructuring. Use the remaining 10-20 words for a concluding statement on the impact of such an attitude on governance.

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